Built Around How People Feel About Your Brand.
Track current public conversation, sentiment trends, customer reactions, and regional conversation shifts surrounding your company — refreshed on source-dependent collection schedules and configured around the brands, locations, and competitors that matter to your business.
Designed for businesses, organizations, tourism groups, chambers, campaigns, and modern brands.
Brand Sentiment is now live. Existing customers can log in below. New businesses can request information to discuss brand monitoring, customer perception, and competitive sentiment tracking.
What Brand Intelligence includes
Map the Footprint
See source-backed sentiment for tracked brand locations on an interactive map, using bounded point-in-time windows rather than an all-time average.
Understand Themes
See recurring positive and negative themes in the trusted public evidence behind the current signal.
Compare Locations
Compare tracked regions side-by-side to see where public-conversation sentiment and volume differ.
Managed Competitor Set
SocialTemp configures the exact companies and competitors included in your workspace so comparisons stay focused and consistent throughout the engagement.
Everything included today
A current, source-backed executive intelligence suite available through guided Brand access.
Sentiment Map
Interactive map of trusted public-conversation sentiment at tracked locations, filterable by point-in-time window.
Executive Headline
A plain-English callout: what changed, why, and what to do about it.
Executive Brief & Full Report
Trailing 7-day executive brief plus a 30-day report with on-demand PDF and CSV export.
Theme Signals & Areas to Watch
Recurring positive and negative themes surfaced from trusted evidence, with context for issues that may warrant business review.
Location Comparison
Compare qualifying tracked locations by mention-weighted sentiment, movement, and represented volume.
Competitive Intelligence
Compare only the named competitors configured for your managed workspace using the same source-time methodology.
Public Conversation Monitoring
Recurring scheduled monitoring of supported public social, news, forum, and web sources with supporting evidence links.
Tripadvisor Review Intelligence
Official, location-resolved reviews enter the longitudinal Brand history at their actual publication time when available.
Google Reviews Signal
Rating trend, review velocity, and themes as a supporting (not primary) signal.
Data Credibility
Signal strength, accepted mention volume, source breadth, and ingestion health available alongside Brand analysis.
Historical Trends
30-day sentiment trend line and positive/neutral/negative distribution.
Brand Health Signal
A plain-language directional label (Strong, Healthy, Mixed, Struggling) only when recent mention volume clears the minimum evidence threshold.
Multi-Location Support
Built for single locations or nationwide, multi-city footprints alike.
Where the data comes from
These sources are integrated into the Brand collection system today. Actual coverage and cadence are source-dependent and can change with provider availability, platform access, indexing, and rate limits.
X (Twitter)
Public posts and replies when provider access and configured collection are available.
Bluesky
Public posts from an emerging, fast-growing social platform.
Mastodon
Decentralized social platform coverage, beyond mainstream networks.
YouTube
Recent public comments on relevant videos, retained at the comment's own event time.
Google News
Professional news coverage, alongside social chatter in one view.
Patch (Local News)
Hyper-local community news for city/region-based businesses.
Candid, unfiltered public discussion threads and comments.
Tripadvisor
Official location-matched traveler reviews retained at their true publication time.
Google Reviews
Rating trend, review velocity, and themes — a supporting signal.
Built to fit your business
Brand Sentiment isn't one-size-fits-all — here's what's configurable today, plus extensions that can be scoped during a pilot or partnership.
- • Which brands are monitored
- • Locations tracked per brand
- • Trusted sources per brand
- • Brand map marker & colors
- • Report filtering by brand/location/date
- • PDF report export on demand
- • CSV export of trusted analysis data
- • Collection frequency tuning
- • Named competitor tracking
- • Bulk multi-location import
- • Executive report branding
- • Custom dashboard layout
- • Sentiment threshold alerts
- • Additional export formats such as Excel
- • New public data sources
- • Workflow/email digest integration
- • Custom website widget
Discuss a Brand Intelligence Pilot
Tell us what your organization wants to monitor, compare, or better understand. SocialTemp can scope the tracked brands, markets, and reporting around those questions.